This was my reply to MSN when they said they needed a court order.
Later the same day, I followed up with this:
Please advise details of how the Ottawa Police can contact you. A phone number and a fax number would be useful. Also, who should we ask for? All previous attempts have reached front line staff who appear to unfamiliar with this situation.
By 2 June, I had no reply from MSN, so I asked them:
Please confirm receipt of my email dated Sat, 29 May 2004 07:11:12 -0400Thank you.
By 4 June, with no reply since 29 May, I emailed them again with the above message. They have shut me out. MSN is ignoring me.